Cookie Policy

Last updated: Feb 15, 2023

This Cookie Policy explains how Green Energy Pal d.o.o. (“we”, “our”, “us”) uses cookies and similar technologies on Enpulse websites, applications, and online services (“Services”).

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website or use an online service. They help websites function properly, remember your preferences, and improve user experience.

We also use similar technologies such as local storage, pixels, and tags. For simplicity, we refer to all these technologies as “cookies” in this policy.

2. Types of Cookies We Use

We use the following categories of cookies:

a) Strictly Necessary Cookies

Required for the operation of our Services. They enable basic functions like page navigation, login, and access to secure areas.

These cookies cannot be disabled via the cookie banner, as the Services cannot function properly without them.

b) Performance & Analytics Cookies

Help us understand how visitors use our Services, which pages are most popular, and where we can improve performance.

Example: aggregated usage statistics, crash reports.

c) Functional Cookies

Allow the website or app to remember choices you make (such as language or region) and provide enhanced functionality.

d) Marketing & Third-Party Cookies

Used to track visitors across websites and deliver relevant advertising.

We only use these with your explicit consent.

3. Cookies We May Use

Examples of cookies and technologies we may use include:

  • Session cookies – temporary cookies that expire when you close your browser
  • Persistent cookies – remain on your device for a set period or until you delete them
  • Analytics tools – such as Google Analytics (anonymized IP addresses when possible)
  • Support chat tools – if enabled, they may set cookies to provide real-time chat functionality

A detailed list of active cookies and their purposes will be available in our cookie consent banner or settings.

4. Legal Basis for Using Cookies

For cookies that are not strictly necessary, we rely on your consent under the EU ePrivacy Directive and GDPR.

You can withdraw your consent at any time by adjusting cookie preferences via our banner or browser settings.

5. Managing Cookies

You can control cookies in several ways:

  • Cookie Banner – Accept or reject non-essential cookies when first visiting the site
  • Browser Settings – Block or delete cookies via your browser’s privacy settings
  • Opt-Out Links – For certain analytics or marketing providers, use opt-out tools they provide (e.g., Google Analytics opt-out browser add-on)

Note: Disabling some cookies may affect functionality or prevent you from using certain features.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements.

We will notify you on our website when significant updates are made.

7. Contact

For questions about this Cookie Policy, contact: legal@gep.energy